Pet Care Services
Dog Walking
Small groups, Individual & Extended walks
Complimentary pick-up and drop-offs and up to an hour's romp in the beautiful countryside or on Cornwall's north coast beaches. Your dog will get plenty of exercise, the chance to explore and discover exciting smells and meet new friends.
We like to walk where there are few people and keep our groups small (usually around 3 dogs at a time) to ensure each has our full attention and care. However, we do like to encourage little groups as socialisation is of vital importance for happiness and well-being.
We adhere to your dog's specific training needs, where we can and only give healthy, organic treats unless otherwise specified. We are fully stocked with toys - tennis balls, rugby balls, footballs and frisbees!
We also offer bespoke services, tailored to suit the exact needs of your pet, including individual, shorter or extended walks.
Dog Day Care
Half day & Full day
Day care is based at our dog-friendly home tucked away in the countryside with three acres of garden, private mini woodland and no main roads in sight! Your dog's day will include up to an hours walk, either exploring in the tranquility and beauty of Hustyns Woods, which backs on to our house, or diving into adventures at the nearby beaches or National Trust parklands.
We never usually have more than two or three guests at a time, which means we can give each lots of attention, one-to-one quiet time and properly supervise play. It also allows us to offer full access to our home and gardens.... when they are in our care they become one of the family!
We always try to adhere to your dog's specific training needs and only give healthy, organic treats unless otherwise specified.
Home Boarding
Short & Long stays
If you like the idea of your dog snuggled up by the fire or playing out in the sunshine on our three acres of land, with loads of attention and cuddles, we are just the place!
As part of your dog's stay, they will get a daily walk and a delicious, hearty organic, wheat-free meal (unless you would prefer to provide your own). We also send you a dog diary at the end of their stay and lots of photos!
So we can lavish bundles of attention on our little guests, we only have one or two sleepovers at a time. Each guest is treated as one of the family, with all the luxuries of home life.
Pop-In Home Service
Once or Twice daily
If you are busy or on a short break away, we can look after your small friends from cats to chickens and everything in between. We will pop in once or twice daily to let them have a good stretch, clean their bowls and top them up with food and water. And always stay for a little chat and cuddle.
Holiday Pet Care
Staying in beautiful Cornwall on holiday, you will come across many pet-friendly attractions however, there may be an occasion when you just can't take your four-legged friend with you.... We can help out, making sure they are having as much fun as you are!
They can spend the day with us at our countryside farmhouse, or we can drop into your holiday home to make sure they are looked after and not feeling left out.
Our Terms & Conditions
As the owner, you are responsible and will ensure that your dog is up to date with all vaccinations, fleas, ticks and de-worming treatments.
As the owner, you accept full liability for any loss or damage caused by your dog whilst in our care. You, as the owner, are financially responsible for any loss or damage to our property or items within the property whilst your dog is in our home for either day care or boarding. Coast & Country Pets is not held accountable for vet fees or third-party claims whilst your dog is in our care.
As the owner you are required to give full disclosure of any quality or characteristic problems which might make your dog not suitable/difficult for walking, pet sitting, day care or home boarding; including behavioural or health problems, antisocial behaviour; including aggression, resource guarding, incontinence or lack of house training, marking in the house, excessive barking or whining, inability to walk without pulling on the lead, recall and jumping up at people. Failure on the part of the owner to disclose any matter that might render the owner’s dog unsuitable for walking, pet sitting, day care, or home boarding will be deemed a material omission constituting a fundamental breach of our agreement, and we reserve the right to terminate our services with immediate effect. If, for any reason, we see behaviours that develop over time and we deem unsuitable for walking, pet sitting, day care, or boarding, we reserve the right to terminate future walks, pet sitting, day care, and/or boarding immediately.
We make every effort to contact the owner in the event of an emergency. We strongly recommend that owners provide us with a contact number of a trusted third party should we be unable to make contact. We reserve the right to make decisions regarding your dog’s health, provided it is at all times acting in the best interests of the dog and on the advice of a veterinary surgeon. The owner is responsible for payment of all veterinary fees incurred by Coast & Country Pets.
Payment & Cancellations
All fees are due upon receipt if invoice.Failure to pay in a timely manner may result in the suspension of services until payment has been made.
Home boarding bookings require payment in full upon receipt of invoice and services to confirm and secure the booking. All boarding payments are non-refundable upon cancellation.
Dog walking, pet sitting and day care cancellations still require services to be paid for in full.
Confirmed Days & Ongoing Bookings
Once regular dog walking and/or daycare services have been agreed, your allocated days and time slots will be confirmed.
These bookings are reserved for you on an ongoing basis. As such, you will be invoiced for the full number of agreed sessions each week, even if one or more sessions are cancelled or not used. We will always try to be flexible where possible, but regular slots cannot be reduced on a week-by-week basis without prior agreement. Any requests to change your agreed days must be made in writing and will be accommodated subject to availability.
Additional ad hoc days may be booked where space allows.
Termination of Services
We require at least one months’ (4 weeks) notice for the cancellation of regular walks, pet sitting and / or daycare services. We, in turn, will also give at least one months’ notice, unless termination is due to behavioral or characteristic issues as outlined under Client Obligations. Upon confirmation of a termination of services, a final invoice will be issued in advance for the last month of services and will be required to be settled in full prior to the next date of care
We are a very busy business and once your spot has been booked it is for your dog and perhaps one or two others only, this means lots of other enquiries will be turned down. Cancellations may mean we can’t fill those bookings again, resulting in loss of income and disappointment for others. Please be considerate.
Insured & Licensed by Cornwall County Council No:LI25_001229
Extra Bits
We are a busy little business, but we understand that you are busy too - so we try to be as flexible as possible and take last-minute bookings if we can
In some cases, a deposit might be requested
All new clients will be required to complete a registration form
All dogs must be fully house-trained and able to mix with children and other dogs
Cancellation fees will apply to all bookings. As a little, local independent business, we rely on our clients to understand that cancellations can cost us dearly and often means others may miss out on the dates reserved for your dog, so please try to avoid them